Department of Health Campaigns

Department of Health Campaigns The Department of Health (DH) and its health campaign The Department of health helps people of Britain to live better for longer. The Department of Health lead, shape and fund health and care in England and making sure that people get the right support, care and treatment they need, with the compassion, respect and dignity they deserve. The Department of Health responsibilities: The Department of Health lead across health and care by creating national policies and legislation, providing the long term vision and ambition to meet current and future challenges, putting health and care at the heart of government and being a global leader in health care policy. The Department of Health support the integrity of the system by providing funding, assuring the delivery and continuity of services and accounting to Parliament in a way that represents the best interest of the patient, public and tax payer. The Department of Health champion innovation and improvement by supporting research and technology, promoting honesty, openness and transparency, and instilling a culture that values compassion, dignity and the highest quality of care above everything. Above all, the Department of Health encourages staff in every health and care organization, including our own, to understand and learn from people’s experiences of health and care and to apply this to everything we do. The Department of Health priorities: Preventing people from dying prematurely by improving mortality rates for big killer diseases, to be amongst the best in Europe, through improving prevention, diagnosis and treatment. Improving the standard of care throughout the system so that quality of care is considered as important as quality of treatment, through greater accountability, better training, tougher inspections and more attention paid to what patient say. Improving treatment and care for people with dementia, to be among the best in Europe through early diagnosis, better research and support. Bringing the technology revolution to the NHS to help people, especially those with long term condition, manage their health and care. In order to achieve and implement the best possible care to the people of Britain, the Department of Health is supported by 24 agencies and public bodies who work across the country. The NHS England is the main department that carries out health and care services and also provides national and international health campaign in Britain. The Campaign Resource Center aims to provide a one-stop shop for all Department of Health public health campaign activities for anyone who works directly with the public. The Department of Health campaigns are intended to help people: To become engaged with their own health and wellbeing. To be able to understand how lifestyle choices impact on current and future health outcomes. To be able to obtain sound advice about what constitutes a healthy lifestyle, and To be able to access appropriate services, products and tools to help the people change their behavior. The Public Health offices together with the Department of Health has several major health campaigns that has been well organized and structured for the people to raise the level of awareness to the big killer diseases in Britain. The Department of Health and the NHS have pioneered the use of social media (e.g. facebook, twitter) to change health behaviors, with some considerable success mainly due to the ever changing technology nowadays on how people find out information for them to raise their level of awareness to certain diseases. Among the popular campaigns that have been implemented by the Public Health together with the Department of Health are the Act FAST and Smoke free. Act FAST campaign The Act FAST campaign is to raise awareness of people about STROKE. Stroke is the third leading cause of death in England each year, and accounts for 10% of deaths (more than 45,000). It kills more women than breast cancer. Being able to identify and detect early signs after the onset is crucial to the effectiveness of Stroke treatments. The campaign is about raising the level of awareness of people about signs of Stroke, it also encourages people to call 999 immediately so that those experiencing stroke can be seen within three hours of onset. The marketing campaign for Stroke is comprised of TV advertising, radio, outdoor, PR and partnership activity. The F.A.S.T was a fantastic mnemonic (Face, Arms, Speech, Time) that brought it home what to do if somebody’s having a stroke and will without doubt save lives. It was originally launched in February 2009 which highlights the visible signs of stroke, the Act FAST campaign is specifically designed to inform the public about FAST – Face, Arm, Speech, Time to call 999. FAST is a simple test to help people recognize the signs of stroke and understand the importance of emergency treatment. The faster a stroke patient receives treatment, the better their chances of surviving and reducing long term disability. When Stroke Strikes ACT FAST: Face – Has their face fallen to one side? Can they smile? Arms – Can they raise their arms and keep them there? Speech – Is their speech slurred? Time – Time to call 999 if you see any of these signs Another campaign which the Health and Care sector of Britain gives focus is about the smoke free campaign which provides the people of Britain necessary information on how to quit smoking successfully. SMOKEFREE Campaign Smoking in Britain is still the biggest cause of preventable death and disease. The SmokeFree campaign is piloted by the NHS which is a nationwide campaign and funded by the Department of Health which aims to provide motivation, information and support to those who want to quit smoking. Different campaign resources are being used to relay information to the people and actually giving specific campaign materials to individual suited to their needs in quitting smoking. A number of campaign materials are being use here in the UK like the use of brochures, quit kit and resource center to support people in quitting smoking. Smokefree kit guides are available online, brochures and leaflets that are being distributed all throughout the United Kingdom. It also uses media like television, radio programs and on the internet showing ways to quit smoking and how to eradicate the deadly effect of smoking to the person directly and indirectly. Stoptober 2014 The stoptober 2014 is a slogan made to encourage mass participation to quit smoking by October. This effort was launch three years ago and it was slowly increasing the number of people trying to quit smoking and totally stop smoking by October. The stoptober leads smokers through a detailed step-by-step program to help them achieve their goals. There would be lots of free resources available for partners supporting the campaign. Smokefree homes and cars campaigns In Britain, over eight hundred children visit their GPs every day due to the serious effects of second hand smoke exposure. The campaign is sponsored by the Public Health England which increases awareness of the hidden dangers of smoking in their homes and cars. More than 80 percent of second hand smoke is invisible and odourless, it contains harmful cancer-causing toxins and poisons. Everyday millions of children in the UK are exposed to second hand smoking, which puts them at increased risk of lung disease, meningitis and cot death. The treatment, hospital and GP visits for second hand smoke related illnesses cost the NHS about  £23.6 million each year. Quitkit campaign This campaign was launched from January 1, 2012 to help people to quit smoking. Smokers will be able to pick up a free quitkit from thousands of pharmacies in England. The NHS quikit is a box of practical tools and advice developed with smokers and experts which has helped thousands of smokers to quit successfully. References https://www.gov.uk/government/organisations/department-of-health/about (accessed 08/07/2014) http://campaigns.dh.gov.uk/about/ (accessed 08/07/2014) http://campaigns.dh.gov.uk/category/smoke/ (accessed 14/07/2014) http://2013.ncas.brintex.com/zone/ExhibitorList/Exhibitor/11272/DepartmentOfHealth (accessed 15/07/2014) http://campaigns.dh.gov.uk/category/act-fast/ (accessed 15/07/2014) http://campaigns.dh.gov.uk/2013/06/05/smokefree-homes-and-cars-campaign-launched/ (accessed 15/07/2014)

Analysis of William Blakes Poem London Essay -- William Blake London

Analysis of William Blake's Poem London London by William Blake is a poem characterised by its dark and overbearing tone. It is a glimpse at a period of England's history (particularly London) during war and poverty, experienced by the narrator as he walks through the streets. Using personification it draws a great human aspect to its representation of thoughts and beliefs of the narrator. The author uses a rhyme scheme that mirrors the pace of walking. The pace is moderate using an octameter meter, and each stressed syllable is like each footfall of the narrator. As he walks through the streets near the River Thames, he notices the common distress in the faces of the people he passes along the way. The author uses alliteration in line four, 'marks', 'weakness' and 'woe'. It draws emphasis on the feeling of severity and the widespread effect on these people. The narrator starts to envision that the people around him are all chained in "manacles". They are enslaved by the country and disastrous world they live in. Their fears, curses "ban" and cries of their current state are shared. The word â€Å"mind-forg'd† gives one the feeling that these people's minds have formed these "shackles" that inhibit them. The author states this by starting lines five to seven with "In every", and repeating the word "every". He emphasises the fact that every man, woman and child is affected by this shared state. Personification in the words "Man" and "Infant" draws importance to the gene...

Essay --

I asked about the changes in Lily’s body that has affected her daily activities with her age and she answered that her vision and hearing continue to decline. Each sense becomes slower and less sharp as the person gets older (Berger, Technological Compensation: The Senses, pg. 510). At her age of 74, it is evident that the deterioration of her senses is linked with old age that played a major influenced her current lifestyle. She encountered difficulty in communicating with people and enjoying some activities that she loved to do. Only 10 percent of people above the age of 65 can see well without glasses (Berger, Technological Compensation: The Senses, pg. 510). Lily uses glasses to manage the changes in her eyesight. Wearing glasses assist her every time she reads and watches television, but she is not yet using any hearing aid since her hearing problem is still bearable. I have noticed that Lily knew how to take care of her body. When I asked several questions about health topics, she said that she exercises 30 minutes a day, take vitamins daily and eats only healthy food. She does not have any serious health concerns, but her right knee is giving her some worries. Good health habits delay aging but do not stop it. (Berger, Ongoing Senescence, pg. 505). Lily is trying her best to have a healthy way of life however, her body will still go through the process of senescence. The parts of the body of every human being wear out, after years of usage, as explained by the wear and tear theory (Berger, Theories of Aging, pg. 505). I asked Lily if she smoked or drink alcohol and said that she does not smoke, but she drinks red wine in moderation. In the textbook, it states that alcohol can be advantageous because it does not only ... ...ives. Developing healthy habits such as regular exercise, good nutrition and social interaction with friends and family are crucial to life as you age. As we get older, our bodies will continue to deteriorate and we cannot stop it. The aging process is a natural occurrence in one’s life, and we should not feel bad about it. We should think of it as a new beginning and look forward to the changes that will take place. I feel glad that I was able to do this interview with Lily because she let me gain a deeper perspective about late adulthood. Reaching this stage is a special time in one’s life because it means that the person is a lot more knowledgeable and wiser based on all the learning and experiences she went through, which then, can be shared to the younger generations. I hope that I can use the knowledge that I obtain from Lily to be able to age successfully. Essay -- I asked about the changes in Lily’s body that has affected her daily activities with her age and she answered that her vision and hearing continue to decline. Each sense becomes slower and less sharp as the person gets older (Berger, Technological Compensation: The Senses, pg. 510). At her age of 74, it is evident that the deterioration of her senses is linked with old age that played a major influenced her current lifestyle. She encountered difficulty in communicating with people and enjoying some activities that she loved to do. Only 10 percent of people above the age of 65 can see well without glasses (Berger, Technological Compensation: The Senses, pg. 510). Lily uses glasses to manage the changes in her eyesight. Wearing glasses assist her every time she reads and watches television, but she is not yet using any hearing aid since her hearing problem is still bearable. I have noticed that Lily knew how to take care of her body. When I asked several questions about health topics, she said that she exercises 30 minutes a day, take vitamins daily and eats only healthy food. She does not have any serious health concerns, but her right knee is giving her some worries. Good health habits delay aging but do not stop it. (Berger, Ongoing Senescence, pg. 505). Lily is trying her best to have a healthy way of life however, her body will still go through the process of senescence. The parts of the body of every human being wear out, after years of usage, as explained by the wear and tear theory (Berger, Theories of Aging, pg. 505). I asked Lily if she smoked or drink alcohol and said that she does not smoke, but she drinks red wine in moderation. In the textbook, it states that alcohol can be advantageous because it does not only ... ...ives. Developing healthy habits such as regular exercise, good nutrition and social interaction with friends and family are crucial to life as you age. As we get older, our bodies will continue to deteriorate and we cannot stop it. The aging process is a natural occurrence in one’s life, and we should not feel bad about it. We should think of it as a new beginning and look forward to the changes that will take place. I feel glad that I was able to do this interview with Lily because she let me gain a deeper perspective about late adulthood. Reaching this stage is a special time in one’s life because it means that the person is a lot more knowledgeable and wiser based on all the learning and experiences she went through, which then, can be shared to the younger generations. I hope that I can use the knowledge that I obtain from Lily to be able to age successfully.

Japan Students and Education Essay example -- Essays Papers

Japan Students and Education After World War II, Japan was a country left with almost no resources and lacked of man power. However, Japanese had managed to reconstruct the country and make Japan a successful industrialized nation. What had make things change so dramatically? What special magic that Japanese people had used? The answer revealed itself when we look closer at the history of the Japan Education System. According to Okano and Tsuchiya that â€Å"Japan education can be split into pre-war period of nationalist schooling (1868-1945) and the post-war one of democratic education (1945-present)† (13). Education was used as the tool to nurture a sense of â€Å"nationhood† during pre-war period. In order to overcome the problem after World War II, the post-war one education had changed accordingly to the needs of the society. Education was used as a median to the development of human capital for the Japan’s economic growth. The key for the Japan economically success was education. The s uccess of the Japan education system relied greatly on students; students are the most important element who carries all the expectation from the society. This paper will explore the role play by the students in Japan education system for making the mark. Making the Mark: Society The success of the Japan education system after World War II shown that Japan society had lot to expect from their students. Japanese government and society take education seriously and the results and responses from the students out of the commitment are amazing. According to the statistic report from NationMaster.com Japan was ranked thirteen in the school enrollment in primary education with 100.81 percent in year 2000 and was in the first place in the rank of the school enrollment in the secondary education with 101.2 percent in year 2000. On the other hand according to Gail R. Benjamin â€Å"†¦ the national system of education [Japan] in 1872 had reached close to 100 percent enrollment levels (200).† Cleary the number hasn’t change much over the century and the success of the education system is inevitable true. Students in Japan play a major role in the success of the education by just participating in the system. The expectation from the society toward the students changes corresponding from primary school, middle school, high school and university. The primary school students are expectin... ...unity as a whole. Works Cited Benjamin, Gail. Japanese Lessons. New York: New York University Press, 1997 Okano, Kaori, and Tsuchiya, Motonori. Education in contemporary Japan: inequality and diversity. New York: Cambridge University Press, 1999 Amano, Ikuo. Japanese College Years. 1988. 19 Nov. 2003 Cummings, William K. Postsecondary Education in Japan. 1988. 19 Nov. 2003 Imamura, Anne E. The Japanese Family. 1990. 19 Nov. 2003 White, Merry. High School Students in Japan. 1988. 19 Nov. 2003 â€Å"Parent’s Role.† Japanese Junior High Schools. Ms. Walton, Mrs. Thai, Mr. Munoz 24 Nov. 2003 http://www.motthall.org/cq/prole.html â€Å"Dating.† Japanese Junior High Schools. Ms. Walton, Mrs. Thai, Mr. Munoz 24 Nov. 2003 http://www.motthall.org/cq/prole.html Japan Students and Education Essay example -- Essays Papers Japan Students and Education After World War II, Japan was a country left with almost no resources and lacked of man power. However, Japanese had managed to reconstruct the country and make Japan a successful industrialized nation. What had make things change so dramatically? What special magic that Japanese people had used? The answer revealed itself when we look closer at the history of the Japan Education System. According to Okano and Tsuchiya that â€Å"Japan education can be split into pre-war period of nationalist schooling (1868-1945) and the post-war one of democratic education (1945-present)† (13). Education was used as the tool to nurture a sense of â€Å"nationhood† during pre-war period. In order to overcome the problem after World War II, the post-war one education had changed accordingly to the needs of the society. Education was used as a median to the development of human capital for the Japan’s economic growth. The key for the Japan economically success was education. The s uccess of the Japan education system relied greatly on students; students are the most important element who carries all the expectation from the society. This paper will explore the role play by the students in Japan education system for making the mark. Making the Mark: Society The success of the Japan education system after World War II shown that Japan society had lot to expect from their students. Japanese government and society take education seriously and the results and responses from the students out of the commitment are amazing. According to the statistic report from NationMaster.com Japan was ranked thirteen in the school enrollment in primary education with 100.81 percent in year 2000 and was in the first place in the rank of the school enrollment in the secondary education with 101.2 percent in year 2000. On the other hand according to Gail R. Benjamin â€Å"†¦ the national system of education [Japan] in 1872 had reached close to 100 percent enrollment levels (200).† Cleary the number hasn’t change much over the century and the success of the education system is inevitable true. Students in Japan play a major role in the success of the education by just participating in the system. The expectation from the society toward the students changes corresponding from primary school, middle school, high school and university. The primary school students are expectin... ...unity as a whole. Works Cited Benjamin, Gail. Japanese Lessons. New York: New York University Press, 1997 Okano, Kaori, and Tsuchiya, Motonori. Education in contemporary Japan: inequality and diversity. New York: Cambridge University Press, 1999 Amano, Ikuo. Japanese College Years. 1988. 19 Nov. 2003 Cummings, William K. Postsecondary Education in Japan. 1988. 19 Nov. 2003 Imamura, Anne E. The Japanese Family. 1990. 19 Nov. 2003 White, Merry. High School Students in Japan. 1988. 19 Nov. 2003 â€Å"Parent’s Role.† Japanese Junior High Schools. Ms. Walton, Mrs. Thai, Mr. Munoz 24 Nov. 2003 http://www.motthall.org/cq/prole.html â€Å"Dating.† Japanese Junior High Schools. Ms. Walton, Mrs. Thai, Mr. Munoz 24 Nov. 2003 http://www.motthall.org/cq/prole.html

Radisson Blu Methodology

The capacity of the hotel is 188 different types of rooms (economy, business class). Also, the toll offers the opportunity for business meetings or special events in the 9 meeting rooms including help of coordinator and personalized menus. These 9 meeting rooms are capable to accommodate up to 220 people. The Radiations Blue Elmsford Hotel cooperates with three other service enterprises: restaurant Ever Gusto that serves Italian cuisine, Sunshine Piano Bar which offers various selections of cocktails and Casino Labor.The Radiations Blue Elmsford Hotel enterprise offers facilities such as 1 2-hour room service, free high-speed wireless internet, sauna and car parking. Nightly rates in Radiations Blue Elmsford Hotel are from 876 DECK (1 17 EURO). 2 The purpose of this project is to analyze what problems Radiations Blue Elmsford Hotel is encountering and be able to conclude with reliable solutions. In this project we are going to focus on two main topics: service delivery system and cus tomer's satisfaction as they are inherent from each other. We will use both primary and secondary data.The primary data consists of information from questioners that We asked visitors of Radiations Blue Elmsford Hotel to answer. The secondary data will be based on reliable books, customer's reviews and official weapon of the hotel. Also we will use two theoretical frameworks in order to make our project valid and make an objective conclusion. The first one will be SMS model (service management system model), which consists of five elements: market segment, service concept, service delivery system, image and culture and philosophy.Precise description of five elements of SMS model will help us to characterize the service enterprise of Radiations Blue Elmsford hotel. The second model is The Gap Model. Main purpose of using this model is that it is orientated directly on customer Hotels in Denmark 2014, available from: http://www. Radiation's. Com/hotels/ mark, accessed on 16 of Decembe r RADIATIONS BLUE ELMSFORD, LABOR 2014, available from: http www. Radiation's. Com/hotel-labor accessed on 1 7 of December 3 satisfaction. We will take a closer look on all the possible areas where problem could be at by analyzing each area with five gaps.Finally, we conducted anonymous survey among hotel clients as we tried being close in contact With the one decision maker – the guests – providers of reliable information. In our project we decided to balance the value of primary and secondary outcome data to prove we took in consideration every possible aspect of customer satisfaction. Therefore we decided to take in consideration customer ‘ s reviews on page www†. Trapdoors. Com considering this page as a reliable source. Applying critical thinking by evaluating customer satisfaction was essential for us.The reason why our project is going to be based mostly on secondary data is the flexibility of it. All data that is going to be used in our project will be specified at the end of it. We chose to write our project about Radiations Blue Elmsford Hotel in Labor because we found this topic interesting. We want to find out how it is possible that four-star grand chain hotel can have so many complaints. And also, we think that this issue is relevantly serious because it is important that customers expectations would be similar to what hotel can actually provide. 2.Delimitation As a part of our delimitation we delimiter ourselves from doing qualitative research with the management of the hotel as We did not get the opportunity to talk to the manager of the Radiations Blue Elmsford Hotel, as the topic of our project is mostly about customers complains, we understand that the manager was not interested and did not give us an opportunity to interview him. We delimiter ourselves from budgeting how much the renovation and Seibel changes would cost Radiations Blue Elmsford Hotel. It is not possible for us to calculate possible budget in this s tage as we are not in direct contact with the management of the hotel.Other fact is the prices for materials and labors are also unknown for us. 3. Problem area We were interested to find out what is the reputation and how does Radiations Blue Elmsford hotel deal with the customers. According to the reviews that we managed to find on the weapon www. Trapdoors. Com the hotel had 1 80 reviews and in only 50 visitors rated the hotel as â€Å"Excellent† (1 1 travelers) Very good† (40 travelers). This gives us information that only 4 28. 33% of actual customers that rated the hotel were satisfied with the provided service. The most of visitors rated hotel as â€Å"Average† (76 travelers) which is 42. 2% and the part that made us focus on service delivery system and customer satisfaction in this hotel was the number of people that rated hotel as â€Å"Poor' (39 travelers) or â€Å"Terrible† (14 travelers) which also gives approximately 29,44% of unsatisfied cus tomers. Despite the fact that it is a famous chain hotel, which is represented as a luxurious hotel, it has a lot Of complaints. The most common complaint is that the Radiations Blue Limned Hotel is old and due to that customers are experiencing sleeping pattern disorders because of noises. The hotel from outside looks renewed, but inside it needs capital renovation.For example, as Hotel is next to the famous street Comfort Anne Gad with all bars and clubs of Labor city, guests can hear everything through old, non-sound proof windows. Another complaint would be related to service delivery system. Customers are complaining about the staff and its attitude to hotel's guests. They are complaining that employees are rude, impolite and that they do not perform heir job. And other very common complaint was the price. Most of the customers that rated Radiations on BMW. Trapdoors. Com said that the price does not match with the service that hotel actually provides. Our goal is to find the s olution how Radiations Blue Elmsford Hotel could improve their service delivery system and manage to match the expectations of their customers to what they actually receive after visiting the hotel. 4. Research questions In Order to keep our project well coherent, we will develop three research questions, on which will be based our whole report and which we will answer later. 1. What are guest complaining in Radiations Blue Elmsford Hotel in Labor? 2. Why are customers of the Radiations Blue Elmsford Hotel in Labor complaining? 3.How should the service delivery system be improved in Radiations Blue Limited Hotel in Labor in order to reduce guest complaints? Radiations Blue Limited Hotel, Labor 2014, available from: http:// www. Trapdoors. Co. UK/Hotel_Review-g189529d206747-Reviews- accessed on 18 of December 5 5. Methodology As already mentioned before, in this project the main focus will be on service delivery system and customers satisfaction. Our main goal is to represent the Rad iations Blue Elmsford Hotel in Labor by using primary and secondary data and two theoretical frameworks.Furthermore, based on our gathered information we are going to analyze what exactly customers are complaining about. And finally we will try to make a solution of which the hotel could benefit. We will concentrate on service delivery system and how it should be improved. Theoretical Frameworks In this project we are going to use two theoretical frameworks. The first one is Service Management Model (SMS model), which will help us to represent precisely the Radiations Blue Elmsford Hotel in Labor and also present what toll has to offer to their potential customers.The second one is GAP model – Diagnosing Failure Gaps in Service Quality. By using Knowledge Gap, Standards Gap, Delivery Gap, Communications Gap we will be able to diagnose where is the main problem and it will help us to conclude with reasonable solution. 4 5. 1 SMS Model The SMS model (service management system m odel) has the character of a system consisting of components and emphasizing the relations among them. 5 Thus now we are going to use SMS model, which consists from five elements: service concept, service delivery system, market segment, image ND culture and philosophy.Precise description of five elements of SMS model will help us to characterize the service enterprise of Radiations Blue Elmsford hotel. The market segment Radiations Blue Limited hotel does not have a precise market segment. However, according to www. Trapdoors. Com, 96 customers was visiting hotel for business purpose, which is 53% of all 180 reviews. Besides, in the official website of the hotel it is emphasized that there are available rooms for business conferences. So, we can make a conclusion, that the common guests in hotel are business travelers.Nevertheless, families, couples and people who travels alone, also chose Radiations Blue Limned hotel. 4 4th edition Services Marketing -? page 327-328 , Diagnosing F ailure Gaps in Service Quality 2nd edition Service management: Strategy and leadership in service business – page 58-60, SERVICE MANAGEMENT SYSTEM 6 The location of the hotel is very convenient as it is located in the city center, where customers can use public transport. Besides, Labor train station is 750 meters away and Labor airport is 6 kilometers away, which says that market segment focuses not only on local visitors, but on foreign as well.Radiations Blue Elmsford hotel is a part of Radiations Hotel Group, which makes the enterprise of hotel to be the part of international group. 6 Speaking about customers visiting enterprise, they are expecting what hotel says it can provide. However, Radiations Blue Elmsford hotel does not meet customer's expectations and that is way hotel has complaints. The service concept The service concept often consists of a complex set of values, where some products are more important and may be called core services, while others are periphera l.Also there are both tangible and intangible services, which is he reason why often it is difficult to specify them in concrete form. The service enterprise Radiations Blue Elmsford hotel sells the rent of the rooms, food and drinks at the restaurant ‘Ever Gusto†, play of the games (e. G. Blackjack, poker) at the â€Å"Casino Labor† and other hotel facilities, such as wireless internet, room service or sauna. All of these services are intangible, except food and drinks at the restaurant. The core product in Radiations Blue Limned hotel is the rent of the rooms. This is the most common service that customers of the hotel buy.Meanwhile customer's interaction with other customers can be seen waiting in the line in reception, playing games in casino and eating at the restaurant. In conclusion, customer's copulation operates through complaints, reviews, recommendations and interaction with other customers. The service delivery System Service delivery system depends fr om three subcomponents: personnel, client and technology and physical support. Service organizations are personality-intensive, which means they are focusing on developing human resources.Client plays and complex role in the service 7 5th edition Marketing for hospitality and tourism – page 231, What Is A Product? 8 organization, since he not only receives and consumes the service but also serves as a component in Its production and delivery. Thus, in a service business, clients must be selected and managed as carefully as employees. Finally, services almost always involve social interactions and physical tools are critical to the functioning of such interactive systems. It is difficult to describe this part due to it is the biggest problem in Radiations Blue Elmsford hotel.In this part we will describe how hotel is represented in the official website of the hotel. Physical evidence and technology plays a big role as it is grand chain hotel. Exterior of the hotel is good-look ing, but interior needs renovation. However, hotel from the inside on the official website looks attractive as well. Customers claims (www. Trapdoors. Com), that in certain rooms smell is not pleasant and because of the street Comfort Anne Gad it is noisy during the nights. On the website it is emphasized, that rooms are modern. Also it states that room services are available 12 hours per day.Service delivery system does not meet needs and expectations expressed by the customers. Customers interact with service delivery system while ordering the room, buying food and drinks, during check in and check out and during room services. However, guests are complaining about employees. It means that personnel have a lack of knowledge how to deliver sciences, when there should work well-trained employees. The image The image mainly depends on what company actually provides and who the customers actually are. Although, deviating from current reality, image can be used as toll for the creation of a new reality.Radiations Hotel Group has a good reputation worldwide, however it's part Radiations Blue Limited does not have a positive opinion from the customers ho has visited this hotel. Considering all information on official website, we think that this hotel is presented as luxurious grand chain hotel and this image is attempted to be establish in the market. Logo of this hotel says â€Å"Radiations Blue, Hotels & resorts†. â€Å"Radiations† is the name of the founder of this group. â€Å"Hotels & resorts† is the name of one of the brands that Radiations group owns. And â€Å"Elmsford† is the name of the fjord that is next to the hotel. The weapon Of Radiations Blue Elmsford hotel is well-design, it is easy to use. There is provided all information about hotel (e. G. Rooms, services, history ND price), where guests can search for 8 Radiations History 2014, available from: http://www. W. Radiations. Com/section/ about. Story/about. Sidemen, acces sed on 1 2 of December 9 other Radiations Blue hotels as well. The service enterprise wants their customers to recognize them. And it is already achieved – Radiations Blue operates more than 230 hotels in the whole world and it is worldwide known group.The culture and philosophy The efficiency of the service organization depends on its culture and philosophy, which shape and rejuvenate the very values and ethos on which the company thrives. The main value for Radiations Blue Elmsford hotel is customer satisfaction. As already mentioned in our project, Radiations Blue Limned Hotel is a part of Resized Hotel group, which is working with â€Å"Yes Can! † special customer satisfaction pogrom since 1995. It is a core service philosophy, reflecting and powering commitment to always offer alternatives taking in to consideration guests, supplies, personnel and community.This programmer is applied to all Resized groups and it is a tradition of innovative and contemporary servic e concepts, based on customer needs. 9 5. 2 GAP model In order to explain the GAP model itself, it is easier to start with defining and explaining the basic knowledge needed to successfully understand the model. The main purpose of GAP model is to define the service quality that is provided by certain company or organization towards their customers or clients. Logically we should start with explain what the quality and service quality is.There are many definitions of what service quality is, so in this case we decided to not stick with only one but many other theories of different researchers and scientists as we think it suits for our project the most. Many scientists and researchers are trying to develop certain definition of service quality and service perspective. Gar ¶morons presented his research about service quality which focuses on a model that is a comparison between customer expectations of the service and their experience of the service they have received before. This model is named â€Å"total perceived service quality'.He puts the main focus on what customer is really looking for and what they evaluate, the service quality is 9 OUR CULTURE 201 3, available from: http://move. Resized. Com/ accessed on 1 7 of December 10 based on two dimensions. The first dimension is the technical quality and this dimension refers to the outcome, what is delivered or what the customer test from the service. The next dimension is the functional quality which refers to the manner in which the service is delivered or how it is delivered. Both dimensions affect the corporate image and the perception of quality in various ways.

Compare of Pizza Hut and Domino’s Pizza Essay

In the land of tandoori rotis and masala dosas, does Italian food have any place? Yes, says the statistics. The pizza industry is really sizzling with hectic activity. The 150 Cr industry growing at an annual rate of 50% is expanding at a frantic pace. Organized food service is characterized by a chain of outlets using a uniform brand identity across all outlets, centralized procurement of supplies, focus on quality, standardization and safety from supplier’s uniformity in product menus across outlets, uniform taste, existence of strong controls and the use of technology. Indian taste buds are demanding more and pizza industry – one of the most intensive industry is all gearing on. People across the country are consuming over three million pizzas a month currently, and the monthly sales figures are projected to double in the next four years. According to industry data, of the total branded quick service restaurant market of over Rs 1,200 crore, the pizza chains contribute around 50 per cent of the sales. Indian perception:- Food diversity in India is implicit characteristic of India’s diversified culture consisting of different regions & states within. Traditionally Indian like to have home cooked meals – a concept supported religiously as well as individual. However with time due to increase awareness and influence of western culture. There is a shift in food consumption patterns among urban Indian families. Social economic change attitude of middlemen. It started eating out and moved to accepting a wide variety of delicacies from world over. Consequently post 1990’s saw many international food chains entering into the country. Liberalization of Indian economy in early 1990 and subsequent entry of new players set a significant change in lifestyle and food taste of Indian. Pizza as a food item as a gained acceptance of Indian palate after multinationals fast food players†¦

Judicial Activism and Empowerment of Indian Women Essay

Women’s empowerment is a noted concept in social change, which is much discussed, often elusive and sometimes abused. Yet in the context of development, women’s leadership and agency in social change have been levers for women’s empowerment within communities. Women have sought to fight entrenched interests for community benefits, and have garnered through their collective strength, a new identity. Women’s rights around the world are an important indicator to understand global well-being. â€Å"Creating the environment which imparts equal status to women in family, society and country is the sole motive behind various facets of programmes being run for women empowerment.† –Pratiba Patel, President of India (Express newspaper apr.14, 2011) Though Women have a unique position in every society whether developed, developing or underdeveloped, she still belongs to a class or group of society which is in disadvantaged position on account of several social barriers and impediments. This is particularly due to the various roles they play during various stages of their life, as a daughter, sister, wife, and mother etc. However, she tries too hard to stand equal to that of the men. The historical phase of development of women very well portrays the empowerment of women, in different periods. Vedic period: During the Vedic period women enjoyed a fair amount of freedom and equality. The Vedic period can be termed as feminine glory. Women participated in all spheres like men. They studied in Gurukulas and enjoyed equality in learning Vedas. In Aitereya Upanishad, the wife was called as companion of husband. In the Rig-Veda, the wife was blessed to live as a queen in the house of her husband. The word Thampati, so often used in the Veda, characterizes both wife and husband. According to MacDonnell and Keith, this word signifies the high status of women in ancient India. Men and Women together performed religious duties and carried out other function. In the Mahabharata the wife was called the root of Dharma, prosperity and enjoyment. No man was allowed to perform religious duties without his wife. Thus, like the status of women in the contemporary western world, the status of women in India was based on liberty, equality and co-operation.[1] Post – Vedic period: In post – Vedic period the status of women suffered a setback when various restrictions were put on women’s rights and privileges by Manu. This decline dates back to the period of the Manusmriti and the increasing authority of man. The birth of a daughter which was not a source of anxiety during the Vedic period became the source of disaster for the father. Education, which had been an accepted norm for women, was neglected and later on girls were totally denied access to education. Despite the overall social and cultural subordination of women, it is surprising to find that law givers recognized the right to property, particularly that which was known as streedhana, women’s property. [2] Medieval Period: With invasion of India by Alexander and the Huns, the position of women was further degraded. Their education and training came to a sudden halt. For reasons of security, movement outside was restricted which in turn denied opportunities in community affairs. Uneducated and devoid of any status, they came to be treated as chattels. Social evils like sati, child marriage, and female infanticide arose. Women suffered great disabilities. The evil of dowry had become deep–rooted and the system of Devadasi has already spread. The medieval period saw women living oppressed in the feudal social order and patriarchal families.[3] British period: The attitude, behaviour and living pattern of Hindu society changed drastically during the British regime due to education and western impact on the socio-cultural life of India. During the period there were two major movements which affected the position of women. There were the Social Reform Movement of the nineteenth century and the Nationalist Movement of the twentieth century. Both these movements raised the question of equal status of women. The issues which attracted the attention of the nineteenth century social reformers were sati, ill-treatment of widows, the ban on widow remarriage, polygamy, child marriage, denial of property rights and education to women. The Reformers thought that by giving women access to education and by enacting progressive legislation social change could be initiated. Raja Ram Mohan Roy, Ishwar Chandra Vidyasagar, M.G. Ranade, Mahatma Phule, Lokhitwadi, Aurobindo and others from all parts of the country raised their voice against the unjust practices while revivalists like Dayamanda saraswati, swami Vivekananda and Annie Besant Believed in receiving the old Vedic society presumed to be ideal for women.[4] Mahatma Gandhiji too, vehemently criticized the custom of child marriage, prohibition of widow remarriage, temple prostitution and the custom of purdah. The nationalist movements not only draw a large number of women to political activity but also generated strength and confidence among women which helped them to organize and fight for their cause. The formation of the All India Women’s Conference in 1927 was a crucial event in women’s march towards equality. Many laws were enacted which tried to eradicate certain social evils. These included an Act legalizing remarriage of widows, child marriage Restraint Act 1978, an Act recognizing Hindu women’s right to property, etc. Besides the social legislation, there were other laws affecting women’s work status, such as limiting hours of work in organized industries, prohibiting night work, restricting work in mines, establishment of crà ¨ches for the children of the women workers etc. Thus in short, during the British rule, awareness was created for the removal of social malaises, while education and organizing political participation increased women’s mobility. PRESENT STATUS OF WOMEN IN INDIA: The most important event after independence has been the drafting of the Constitution of this country enshrining the principles of equality, liberty and social justice. The framers of the Constitution were aware of the problem of emancipation of the female sex. They realized that equality was important for the development of the nation. It was evident that in order to eliminate inequality and to provide opportunities for the exercise of human right it was necessary to promote education and economic interests of women. It became the objective of the state to protect women from exploitation and provide social justice.[5] All these ideals were enshrined in the Preamble of the Constitution. The Preamble to the Constitution of India resolved to secure to all its citizens justice–social, economic and political; liberty of thought, expression, belief, faith and worship, equality of status and opportunity; and to promote among them fraternity assuring the dignity of an individual and the unity of the Nation. To attain these objectives, the Constitution guarantees certain fundamental rights and freedom, such as freedom of speech and expression, protection of life and personal liberty. The principles of gender equality and protection of women’s right have been the prime concerns right from the days of Independence. Accordingly, the country’s concern in safeguarding the rights and privileges of women found its best expression in the Constitution of India. Article 14, confers the equality before the law or the equal protection of the law to every person. It not only prohibits discrimination but also makes various provisions for the protection of women. And there is a prohibition of any discrimination on grounds of religion, race, caste, sex or place of birth, however, Art. 15(3) empower the state to make any special provision for women and children.[6] And also equality of opportunity is guaranteed for all the citizens in matters relating to employment or opportunity to any office under the state, forbidding discrimination on the grounds only of inter alia sex.[7] Article 19(1) (a) deals with the Freedom of speech and expression and Article 19(1) (g) provides for the Freedom to practice any profession or to carry out any occupation, trade or business. Article 21 ensures that â€Å"No person shall be deprived of his life or personal a liberty except according to the procedure established by law†. Women have a right to lead a dignified, honourable and peaceful life with liberty. DIRECTIVE PRINCIPLES OF STATE POLICY Article 39 mentions that the state shall direct its policy towards providing to men and women equally the right to means of livelihood and equal pay for equal work. The state is directed to make provisions for ensuring just and humane conditions of work and maternity relief.[8]And there is a fundamental duty imposed on every citizen to renounce the practices derogatory to the dignity of women.[9] In short, Fundamental Rights and Directive Principles provide the framework to achieve the ideals of the Preamble of the Constitution. Fundamental Duties too, recognize upholding the dignity of women as one of the duties. The perceptions on Fundamental Rights and the guidelines of Directive Principles of State Policy, is well reflected in various progressive labour legislations such as: ââ€" ª Industrial Dispute Act, 1947 ââ€" ª Minimum Wages Act, 1948 ââ€" ª Factories Act, 1948 ââ€" ª Maternity Benefit Act, 1961 LEGISLATIVE MEASURES: Inspired by the constitutional safeguards, the State has enacted various legislative measures to provide protection to women against social discrimination, violence and atrocities and to prevent child marriages, dowry, rape and practice of sati, etc., the Equal remuneration Act of 1976 provides for equal pay to men and women for equal work. The Hindu Marriage Laws Amendment Act 1955 has been amended by the Marriage Laws Amendment Act of 1976 to provide for the right of a girl to repudiate a child marriage before attaining maturity whether the marriage has been consummated or not. The Act 1956 for Suppression of Immoral Traffic against Women and girls was amended in 1986 to make the sexual exploitation of female, a cognizable offence. It was renamed as â€Å"The Immoral Traffic (Prevention) Act of 1986†. An amendment brought in 1984 to the Dowry Prohibition Act, 1961 made women’s subjection of cruelty a cognizable offence. A second amendment to the Act in 1986 makes the husband or in-laws punishable, if a woman commits suicide within 7years of her marriage and it has been proved that she has been subject to cruelty. The Child Marriage restraint Act of 1929 raises the age for marriage of a girl to 18 years from 15years and that of a boy to 21years. The Factories Act of 1948 provides for establishment of crà ¨che where 30 women are employed. The Medical Termination of Pregnancy Act of 1971 legalized abortion by qualified professional on humanitarian or medical grounds. The enactment â€Å"Indecent representation of women (prohibition) Act, 1987† has also been passed to protect the dignity of women and prevent violence against them as well as their exploitation. Some of the other measures which were taken for the progress of women were that in pursuant to a request by the United Nations General Assembly to prepare a report on the status of women in India (CSWI) was constituted in 1971. The terms of reference of the committee was to examine the Constitutional, legal and administrative provisions that have a bearing on the social status of women, their education and employment and to asses the impact of these provisions during the last two decades on the status of women in the country, particularly in the rural sector and to suggest more effective measures; It was also to consider the development of education among women and determine the factors responsible for the slow progress in some areas and suggest remedial measures and to survey the problem of working women, including discrimination in employment and remuneration. TOWARDS EQUALITY: In order to examine the status of women, as house wives and mothers in the changing social pattern and their problems in the sphere of further education and employment, the committee was to undertake survey or case studies on the implication of the population policies and family planning programmers on the status of women in addition to the above mentioned aspect. It was empowered to suggest any other measure which would enable women to play their full and proper role in building up the nation. The committee submitted its report entitled ‘Towards Equality’ in December 1974. The report was a landmark in the social history of India heralding a conscious change in attitudes, behaviour, law, establishment of special institutions and creating both infrastructure and environment for equality for women. The National Commission for Women was set up as a statutory body on 31st January 1992 under the National Commission for Women Act, (1990) to review constitutional and legal safeguards for women and recommend amendments to meet lacunae, inadequacies in such laws, participate in economic development of women and evaluate the progress made. However, there are many areas of inequality where working women still strive to overcome like: More women are in lower skilled part time work; Women are promoted less and earn less; Women are not equally represented in Government as Men; Women undertake significantly more of household work and childrearing than men and are often depict ed as weaker sexes and are sexualized. JUDICIAL RESPONSE: Over the years, the general public has come to repose absolute faith in the Judiciary. The Supreme Court of India has responded to issues of gender justice in a positive manner. Some of the decisions given by the apex court in the recent past has significantly advanced the cause and dignity of women. In Nigammar vs. Chikkaiah Case (2000)[10] compulsory blood test to determine paternity was held to be violative of fundamental right of life or liberty. In Chandrimadas Case (2000)[11], the Supreme Court has held that where a national Bangladeshi woman was gang raped, compensation can be granted under public law (Constitution) for violation of Fundamantal rights on the ground of Domestic Jurisprudence based on Constitutional provisions and Human Rights jurisprudence. In John Vallamatton V. Union of India (2003)[12], the Supreme Court struck down section 118 of Indian Succession Act, 1925 restricting bequeathing of property for religious or charitable use except in the manner provided the rein. It was that the right to equality of women vis-à  -vis their male counterparts is accepted worldwide and it will be immoral and illegal to discriminate women on the ground of sex. In CEHAT V. Union of India (2001)[13], the Supreme Court referred to the repercussions of unhindered female infanticide effecting overall sex ratio in various States. The Court issued directions to Central government, State government, Union Territories, and appropriate authorities for the implementation of the enacted Act, further in CEHAT & Others. Petitioners V. Union of India & Others Respondents (2002)[14], the apex court made the registration of the clinics with ultrasound machines mandatory and directed the State governments to take suitable action for creating awareness in public. In this way, judiciary has acknowledged the concept of ‘Gender Equality’. The formal equality given by the Constitution and the Law is however, not equivalent of substantive equality which enables enjoyment of all rights on an equal basis. While formal equality has afforded women access to areas of Education, empowerment and even political participation, on terms that are often equal to those by men, it is in the so-called private sphere, in areas such as marriage and the family that women continue to be denied equal rights. In the present situation, women are better educated and have entered all possible fields proving their might. They hold more jobs worldwide, yet most women continue to suffer from occupational segregation in workplace. There are artificial barriers, created by attitudinal and organizational prejudices, barring women from top executive jobs. Women, though more educated are not more equal. Gender equality is a multifaceted concept which implies equality of opportunity in economic as well as socio-political and legal aspects. Gender equality is not just morally right, it is pivotal to human progress and sustainable development. Economic opportunity does not mean their mere presence but includes the quality of women’s economic involvement. In developed countries, women may gain employment with relative ease, but their employments are usually transitory and are paid less than men. Herald Sun, an Australian newspaper has also recently raised issues relating to this. The question of gender equality is a very old and burning problem. Twenty years ago in Mexico the First World Conference on Women inspired a movement that has helped, to reduce gender inequality worldwide. Illiteracy among women is declining, maternal mortality rates are beginning to fall, and more women are participating in labour force than ever before. Now a days, women has broken their ill-social shackles and are ready to face the contemporary challenges without any help and hesitation and consequently, March 8, is formally observed and celebrated in several countries, including India as a mark of integrated achievements towards the equality of rights, status and dignity of women and their equal participation in economic, social and cultural development in contemporary world scenario. CONCLUSION: To curb down the menace of existing gender inequality many steps have been taken at the national as well as the international levels, but still a lot needs to be done to stamp out the growing violation of women’s dignity. Is there Gender Equality in Reality? I would say in the Gender Equation, women are evidently the victims. At this juncture, society needs to see women as dynamic promoters of social transformation, and have a powerful influence on their ability to control their environment and contribute to economic development. There should be a kind of positive respect for women. Only then, her rights can be well protected and nurtured. Physical violence is only the tip of the ice berg, what we don’t see below the surface is the lack of respect. Once we ensure that society in general and men in particular show a positive kind of respect to women, to their wives, the other rights are bound to follow in normal course. Though umpteen steps are taken in this direction like discouraging discrimination, lengthy legislations invoking equality but the picture is still disheartening and remains only in the talks. And the war on inequality, discrimination, violence and unempowerment is still continuing, making the road to success a not-reachable one.